Cht888 values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information.
Cht888 complies with GDPR (General Data Protection Regulation) and other international data protection laws. We follow industry best practices and use the latest technology to ensure the privacy and security of your information. Your personal information will never be sold or shared with third parties without your explicit consent.
When you register on cht888 or use our services, we may collect the following personal information:
This information is required to create your account, verify identity, and meet regulatory requirements. cht888 only collects information necessary for legal obligations and to provide you with service.
Information relating to financial activity on your cht888 account:
This information is retained for financial control, fraud prevention, and maintaining accurate accounts with you. All financial data is encrypted and stored on secure servers.
Cht888 automatically collects certain technical information when you use our platform:
This data helps us improve our services, resolve technical issues, and optimize user experience. IP addresses and location data are used to enforce geographic restrictions and prevent fraud.
When you contact cht888 customer support:
This information is used for quality control, training purposes, and to help us resolve your issues more effectively.
Cht888 uses your information to create, verify, maintain and secure your account. To complete identity verification and KYC processes.
Process deposits, withdrawals, and payments. Conduct fraud prevention and anti-money laundering checks.
To improve the cht888 platform, games, and features, and to personalise and optimise the user experience.
Send important account updates, promotional offers, and service announcements. Provide customer support.
To detect and prevent fraud, illegal activity and security threats. To enforce Terms and Conditions.
To comply with regulatory requirements, licensing conditions and legal obligations. For audit and reporting purposes.
Cht888 follows data minimization principles - we only collect and retain information that is necessary and relevant to provide our services. Unnecessary data is not collected and information that is no longer needed is securely deleted.
Cookies are small text files stored on your device when you use the cht888 website or app. We use the following types of cookies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Site functionality, login sessions, and security | Session/1 year |
| Performance Cookies | Site performance monitoring, load time tracking, and error logging | 2 years |
| Functional Cookies | Remembering language, currency, and game preferences | 1 year |
| Marketing Cookies | Show relevant ads and offers | 6 months - 2 years |
| Analytics Cookies | User behavior analytics and conversion tracking | 2 years |
Cht888 uses third-party services that may set their own cookies:
These third parties have their own privacy policies and cht888 is not responsible for their data collection practices.
You have the right to control your cookie preferences:
Remember, disabling essential cookies may prevent some features of cht888 from working. Marketing and analytics cookies can be disabled without affecting your browsing experience.
Cht888 never sells your personal information to third parties or rents it for commercial purposes. We only share limited information in specific circumstances as described below.
Cht888 works with third-party service providers to operate our platform. We only share the information that is necessary:
All service providers are bound by strict privacy and security agreements. They can only use information according to our instructions and contract terms.
Cht888 may disclose your information when legally required:
If cht888 undergoes a merger, acquisition, or asset sale, your personal information may be part of the transferred assets. We will notify you before any such change and your data will be subject to the new entity's privacy policy.
Cht888 uses 256-bit SSL encryption. All data transmission between your browser and our servers is encrypted and secure.
All sensitive data (passwords, payment information) is stored encrypted. Data is unreadable in case of unauthorized access.
Cht888 data is secured and hosted in SOC 2 certified data centers. 24/7 monitoring and physical security.
Advanced Firewall and Intrusion Detection Systems prevent hacking and cyber attacks.
Only authorized personnel can access personal data. All access is logged and audited.
Data is backed up daily and stored in multiple geographic locations. Disaster recovery plans are in place.
You are also responsible for keeping your account secure. Use a strong password, change your password regularly, enable two-factor authentication (2FA), never share your login details with anyone, beware of phishing emails and fake websites. If you believe your account has been compromised, notify the cht888 support team immediately.
You have the right to request a copy of the personal information cht888 holds about you. We will provide your data within 30 days.
You can correct incorrect or incomplete personal information. Go to the My Account section or contact our support team.
You may request deletion of your personal data (Right to be Forgotten). Some data may need to be retained for legal reasons.
In certain circumstances you may ask to restrict processing of your data, such as when information accuracy is disputed.
You have the right to receive your data in a structured, commonly used, and machine-readable format.
You can object to cht888's processing of your data for specific purposes such as marketing.
You can manage how you receive marketing communications from cht888:
Please note that opting out of marketing does not affect transactional or account-related emails, which you will continue to receive.
To exercise your privacy rights:
We will process your request within 30 days. In some cases, additional information may be required to verify your identity.
We are committed to keeping your data secure and maintaining full transparency. Play safe and enjoy peace of mind.
Cht888 applies different retention periods depending on the type of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | While Account Active + 7 Years | Regulatory requirements and legal obligations |
| Transaction Records | 7 years | Financial regulation, tax, and audit |
| Gaming history | 5 years | Dispute resolution and regulatory reporting |
| KYC Documents | Account Closure + 5 Years | AML compliance and identity verification |
| Communication logs | 3 years | Customer service, quality control |
| Marketing data | 2 years or until opt-out | Marketing campaigns and preferences |
When you close your cht888 account:
Certain data may need to be retained for fraud prevention, legal claims, and regulatory compliance. To close your account, contact us at [email protected].
Cht888 is an international platform and your data may be processed outside your country. We ensure:
Cht888 is primarily based in Curacao and uses EU data centers for data storage.
Residents in certain regions have additional rights:
Cht888's services are only for individuals aged 18 or older. We do not knowingly collect personal information from anyone under 18. If we learn that a child has provided us with personal information, we will immediately delete that information and permanently close the account.
If you believe a child has registered on cht888, please notify us immediately at [email protected].
We encourage parents to monitor their children's online activities and use appropriate parental controls. Most devices and browsers offer settings that can block specific websites.
Cht888 may update this Privacy Policy from time to time to reflect new technologies, business practices, regulatory requirements, or legal changes. When we make significant updates:
Continuing to use cht888 after the update means you accept the new Privacy Policy.
You can request previous versions of this Privacy Policy from us by emailing [email protected].
Cht888 has appointed a dedicated Data Protection Officer (DPO) responsible for privacy and data protection matters. For any privacy-related questions or concerns:
If you believe cht888 has handled your personal data inappropriately:
If you have any questions about this Privacy Policy, your data, or cht888's privacy practices, we're here to help:
By using cht888, you acknowledge that you have read, understood and agree to the collection, use and disclosure of your personal information as described in this Privacy Policy. You further acknowledge that our Terms and Conditions should be read in conjunction with this Privacy Policy.
Last Updated: October 26, 2026
Effective date: October 26, 2026